shipping policy
Effective Date: September 24, 2023
At Sherrita Denise Wellness, we are dedicated to providing our customers with a seamless and satisfying shopping experience. This shipping policy outlines the details of how we handle shipping and delivery of our products.
1. Shipping Methods
1.1. We offer multiple shipping options to accommodate your needs. The available methods and their associated costs will be displayed at the time of checkout.
2. Processing Time
2.1. Orders are typically processed within 5 business days from the date of purchase. Please note that processing times may vary during high-demand periods.
3. Shipping Time
3.1. The estimated delivery time for your order depends on the shipping method chosen and your location. Once your order is shipped, you will receive a tracking number to monitor its progress.
4. Shipping Costs
4.1. Shipping costs are calculated based on your selected shipping method and delivery address. The exact shipping cost will be displayed during the checkout process.
5. International Shipping
5.1. We currently offer shipping to customers within the United States. Unfortunately, we do not offer international shipping at this time.
6. Lost or Stolen Packages
6.1. Sherrita Denise Wellness is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. We recommend contacting the carrier or your local authorities in the event of a missing package.
7. Returns Due to Shipping Issues
7.1. If your order is returned to us due to an incorrect address provided during checkout or any other shipping-related issue, we will contact you to resolve the matter. Additional shipping fees may apply.
8. Contact Information
If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to us at: support@sherritadenise.com
9. Product Quality Disclaimer
9.1. Some of our products are made with oils, butter, and waxes that will melt in high temperatures. Please keep this in mind when ordering and make sure your order is shipped to an address where it will be collected promptly.
We ship orders using eco-friendly packaging materials.
10. Changes to This Policy
Sherrita Denise Wellness reserves the right to update or change this shipping policy at any time. Any changes will be posted on our website with the updated effective date.