return/quality policy

Due to the nature of our products, we can not accept exchanges or returns.

We provide a full ingredient list for every product. Please be sure to read it for any possible allergens before ordering.

Please perform a patch test before using any of our products. If you have purchased multiple products, we recommend introducing each one gradually and one at a time into your skincare routine. If you experience any reactions please discontinue use for at least a week before performing another patch test and trying to use the product again. 

Our products are made without preservatives, additives, and chemical ingredients, so please avoid adding water and store it in a cool, dry place.

quality/disclaimers

In the summer months face creams and body butters may arrive to you in a melted or liquid state. You have consented to the possibility of them arriving in this state and refunds will not be issued based on consistency upon arrival. If your face cream or body butter arrives in a melted or liquid state please set it upright in a cool room or refrigerator until it solidifies. The quality of the product will remain intact even if the consistency that it arrived in was different than expected.  

Sherrita Denise or its representatives are not licensed healthcare professionals. The facts and concepts provided are based wholly or partly on education, and research from various resources and are shared for your information, and should not be used as medical advice. Please consult your doctor or dietician on all things health and diet-related before making any changes.  

If there is an issue with your order, we definitely want to make it right, so please contact us at support@sherritadenise.com.